Salesforce.com Services

Salesforce.com is the world’s leading Software as a Service provider. Though Salesforce is known to many as a leading CRM tool, today it has extended its capabilities beyond CRM with its Force.com platform solution. Salesforce can be used as a powerful tool by businesses of all sizes – big, medium and small – to unlock significant value within their firms.  You can unlock value by

     Extending the use of Salesforce beyond CRM by utilizing the Force.com platform
     Reduce the time to market of your Salesforce implementation by utilizing our unique and fast        implementation methodology
     Reduce the Total cost of ownership by utilizing RapidValue's global delivery model

RapidValue members have been at the forefront of implementing Saleforce CRM as well as building Force.com applications for many years. Our individual team members have delivered Salesforce solutions to firms like Baker Hughes, BP, Air Liquide, HDS etc in the past. We offer the following Salesforce.com services

Platform Consulting Services

Enterprises can unlock significant value by extending their existing Salesforce.com platform. Applications can be built in-house using Force.com platform in a fraction of time required for traditional custom development methodologies. We offer consulting services to

     Perform cost-benefit analysis for your enterprise
     Identify strategic and tactical roadmap's for replacing existing applications

Using Force.com platform beyond the CRM space in your organization can result in significant savings from sharing license and maintenance fees across applications.   

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Implementation Services - Onsite & Offshore

We offer a unique combination of business process and package expertise combined with off-shoring to achieve cost benefits. We have the best in class Salesforce.com consultants in our team, both in the US as well as in our Off-shore Centers of Excellence in India. We offer a blend of onsite and offshore delivery for implementation services along with project management, as well as a purely off-shore implementation model for firms who are cost-conscious, and can manage the project in-house.

We offer multiple operating models for implementations and rollouts in order to maximize the value you derive from your Salesforce platform. These are

     Complete off-shored implementations for small projects
     Combination of Near-shore and Off-shore implementation for medium sized projects
     Onsite, Near shore and Off-shore implementations for Large scale projects   

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SaaS Integration

With enterprises adopting SaaS solutions, master data tend to go out of sync, resulting in significant effort required to maintain master data integrity as well as significant costs introduced due to inconsistent data. We have significant expertise in integrating master and transaction data with ERP applications like Oracle Applications and SAP. We have a unique blend of expertise, including SaaS solutions like Salesforce.com along with strong expertise in traditional ERP applications.   

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Application Support

We offer highly cost effective application support with the support and maintenance work distributed across geographies based on SLAs, freeing up your valuable resources to focus on the business goals. We have multiple plans, starting from complete off-shore based support going all the way up to fully customized plans including on-site resources.   

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Training & Change Management

We believe that right training is the key to success in any implementation. We have the best resources in Salesforce.com whom we can deploy to impart training to implementation teams and power users.

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