The customer being a traditional insurance company wanted to provide services which were more in line with the current generation. They wanted to invest in digital channels to provide services. The first step was to build a unified customer experience mobile application to expand their mobile footprint.
As per customer requirement, RapidValue implemented a highly scalable solution for the customer. The strategy consultants created digital transformation roadmap in six weeks. RapidValue technical architect implemented the solution architecture. The UX/UI and engineering teams designed and built the iOS mobile app for end customers which allows users to:
We also enabled push notifications for premium payment reminders, developed in-built calculator for retirement planning and contribution, earnings potential and disability insurance and integrated Chatbots for customers.
Some of the results achieved for the customer are: