What if your navigation app stopped functioning due to a latest iOS upgrade?
What if your mobile banking app is not supported by the next Android version?
What if your favorite shopping app is not compatible with your new mobile phone?
According to a recent survey, only 16% of users try out a failing app more than twice and around 80% of downloaded apps are eventually deleted due to poor performance. In this digital, ‘always-on’ world, the quality and performance of mobile apps have become critical, like never before. As consumers expect businesses to provide responsive and seamless experiences anywhere, anytime, and on any device, the focus on mobile testing is rising.
However, many organizations are struggling to establish a mobile testing strategy that can reduce cost of quality while delivering enhanced user experience, consistently. Let’s take a look at five key challenges faced while testing mobile apps:
- Multiple devices, platforms and versions: The world of Android, iOS, and Windows is not simple. With new launches and upgrades, come various versions, different screen sizes and umpteen compatibility issues and developers and testers are struggling to keep up with this. It is, often, observed that the QA team doesn’t know the total number of devices an app needs to be tested before releasing it in the market.
- One-size doesn’t fit all: One of the biggest problems in mobile testing is selecting the right tool. Though there is an arsenal of open source and third-party tools for mobile testing, they often have limitations and need to be customized to business needs. For instance, some of the popular open source tools have limitations like no image comparison, slow script execution for the iOS platform etc.
- Automation is necessary, but how, when and how much: Test automation is getting increasingly adopted to reduce test cycles and improve time-to-market. However, it’s not practical to automate everything, from a cost-benefit-feasibility perspective. Automation is more about wisely deciding when and where exactly to use it in the project lifecycle as compared to manual testing.
- Real-time, anytime and offline: Apart from the hardware and software issues, the performance of carrier’s network can have a huge impact on the functionality of the app. Be it 3G, 4G or 5G,Wi-Fi users expect apps to work flawlessly. Some apps are expected to work the same in no-network condition, too. The connection APIs are designed after considering these factors, but the real world environment can have its own daunting set of issues.
- Securing the data: With a huge amount of personal and critical data being stored and shared, data security has become an inevitable part of mobile testing. Apps are prone to several security trespasses and hence require continuous monitoring and severe security testing.
The challenges of mobile testing are unique and so is the solution which is an amalgam of tools, platforms, frameworks and people; striking the right balance between cost, quality and time-to-market.
You might have built a useful app, but to make it desirable it has to continuously delight its users. An efficient and effective mobile testing strategy forms the bedrock of delivering rock-solid, right-first-time apps.
Stay tuned to our blog, to find out how to overcome mobile testing challenges!
Sr. Consultant – Marketing, RapidValue