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Managed Services & Cloud Computing: Everything one needs to Know!


Making decisions with regards to your IT infrastructure is no easy task. With so much development and so many options available, it can be hard to determine which is best for you and your business.

Managed services and cloud computing are integral to helping enterprise businesses reach optimal performance while managing the high costs that accompany large data centers, reliable servers, and maintenance costs.

Managed Services

Managed services allow a business to outsource IT operations to a managed services provider (MSP). MSPs provide a full range of monitoring and support 24/7, ensuring that cloud architecture, maintenance, application and data deployment, and the day to day management of the cloud is carried out without a hitch.

The biggest benefit to managed services is the reduction of in-house costs, sometimes by as much as 40%, and an increased efficiency from freeing up IT staff to deal with other, more cost effective, uses of their time.

Cloud computing is being used across a wide range of industries to help businesses become more agile, remain competitive, and improve applications and customer experience and all of these aims can be improved with the use of managed services.

Making Enterprises More Agile Using Managed Services

Cloud computing allows enterprise level businesses to easily scale their services up or down to meet customer demands. Traditional, onsite, data centers eventually run out of space, forcing businesses to spend a significant amount of money acquiring and building new facilities. Obviously this is a costly, time consuming solution. The cloud allows enterprises the flexibility to adopt, and adapt to rapidly changing technology without having to invest in costly system upgrades or increased staffing.

While there is no right or wrong way to approach your IT strategy, it is clear that managed services enable businesses to be proactive, leveraging the strengths of cloud technology to increase profits and productivity.

Control Costs

Outsourcing tasks with managed services gives enterprises more control over their costs. Managing the infrastructure alone, means hiring staff to perform this function. These staff members get paid no matter how frequently their skills are utilized. Managed services can be packaged together or established as a pay per use basis. In the majority of instances, this will be less expensive than keeping an in-house staff.

This does not mean, however, getting rid of all of your IT staff. In fact, outsourcing some of the daily management of your infrastructure can improve the performance of your team. Because many managed services, like system monitoring and diagnostics, can be automated through remote monitoring and management tools, your staff will not have to concern themselves with them and are free to explore more profitable ventures like the development and testing of new applications.

Improve Security

When it comes to IT infrastructure, security is paramount. It takes time and resources to protect enterprise operations. Managed services can offer security monitoring, upgrades, and management on 24 hour a day basis. By dedicating this task to an MSP, businesses can rest assured that threats will be addressed in real-time, at all times, without having to hire security techs to work around the clock.

MSPs are also able to protect data and offer backup and recovery options should your system become compromised. While the network security tools employed by an MSP will do most of the work to keep the system safe, nothing is entirely bulletproof. By using backup tools like Code42, MSPs can protect and restore, the most important elements of an enterprise should they become lost, damaged, or otherwise compromised.

Gain a Competitive Edge

Managed services can provide enterprise businesses with competitive advantages in a few different ways.

The cost savings mentioned above will enable a business to reinvest that savings into generating new business, advertising campaigns, and developing new projects and products. Businesses that have more money to play with, have a greater number of competitive options available to them.

But more than a financial competitive advantage, managed services can help with a more rapid deployment of updates, upgrades, and new projects. When the cloud is being managed, IT staff can use their skills to improve in-house systems and customer facing products and applications.

Managed services also give a business access to a larger number of industry experts. IT training is expensive and it takes time that most enterprises do not have to spare. Furthermore, cloud computing can be intricate and complex, requiring a great deal of know how. Working with an MSP ensures the best possible team is handling all elements of the IT infrastructure. The in-house staff on one end, the experts at the MSP on the other. Having so many knowledgeable people on board will result in seamless operations that will increase productivity and, in turn, profits.

Build Custom Solutions

No two businesses are alike and this means that no two cloud strategies will be exactly alike. With managed services, it is possible to build a cloud solution that is customized for each enterprise.

This solution can fit current business needs but as demand grows and changes, so too can the services provided by an MSP. This allows for the scaling up of infrastructure and the combination of technologies to support an increased workload and evolving performance goals. MSPs can help build the perfect cloud system.


Combining cloud computing and managed services is the best way to get the most from both services. When used together, both provide access to the technologies and expertise needed to truly advance business goals and stay competitive in a rapidly changing digital environment.


Market Research Analyst, RapidValue

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